E-Commerce Customer Service Representative
Kankakee, IL Kankakee, IL Full-time Full-time Estimated:
$28.
4K - $36K a year Estimated:
$28.
4K - $36K a year 18 hours ago 18 hours ago 18 hours ago E-Commerce Customer Service Representative eCommerce Customer Service Representative Learn the electrical supply industry, and respond to the needs of customers reaching us through our web store.
You will work as part of an energetic, upbeat team focused on providing the best experience for our customers.
Position Description This position is frequently fast-paced and requires focus, accuracy, follow-through, and motivation.
The Customer Service Representative will be able to efficiently process orders and customer returns that include issuing return authorizations to the customer.
He or she will answer telephone and email inquiries related to order status and will place calls to vendors to locate and expedite purchase orders.
Over time, the Representative will be able to help a customer through the entire order process, advising on product selection and finding alternative solutions.
Successful Profile The successful candidate has a passion to satisfy the needs of customers online in a friendly and efficient manner.
He or she has an appealing telephone personality and enjoys problem-solving.
Technical aptitude and the ability to understand parts are important.
This individual must be detail-oriented and quick-paced, as well as friendly and eager to assist.
Experience working in a call center is helpful.
Basic Qualifications Strong verbal and written communication skills One-year experience in a sales or office environment High school diploma Detail-oriented Additional Preferences Experience in resourcefulness in solving customer issues Experience at a call center Post-secondary education Bi-lingual Spanish The Company - Family-owned, Team-oriented Gordon Electric Supply is a premier distributor of electrical supplies and energy-efficient products, far outpacing the industry in growth and innovative marketing.
We have been recognized 6 times in recent years as the Distributor of the Year by IMARK, the industry's #1 marketing and buying group.
As a family-owned business for over 60 years, we create value for our customers through reliability and integrity.
We are a people-centered company where teamwork is essential, and team members are encouraged to develop their talents and make a difference.
Related keywords:
customer service, customer service representative Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Required) Work Location:
In person This position is frequently fast-paced and requires focus, accuracy, follow-through, and motivation.
The Customer Service Representative will be able to efficiently process orders and customer returns that include issuing return authorizations to the customer.
He or she will answer telephone and email inquiries related to order status and will place calls to vendors to locate and expedite purchase orders.
Over time, the Representative will be able to help a customer through the entire order process, advising on product selection and finding alternative solutions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$28.
4K - $36K a year Estimated:
$28.
4K - $36K a year 18 hours ago 18 hours ago 18 hours ago E-Commerce Customer Service Representative eCommerce Customer Service Representative Learn the electrical supply industry, and respond to the needs of customers reaching us through our web store.
You will work as part of an energetic, upbeat team focused on providing the best experience for our customers.
Position Description This position is frequently fast-paced and requires focus, accuracy, follow-through, and motivation.
The Customer Service Representative will be able to efficiently process orders and customer returns that include issuing return authorizations to the customer.
He or she will answer telephone and email inquiries related to order status and will place calls to vendors to locate and expedite purchase orders.
Over time, the Representative will be able to help a customer through the entire order process, advising on product selection and finding alternative solutions.
Successful Profile The successful candidate has a passion to satisfy the needs of customers online in a friendly and efficient manner.
He or she has an appealing telephone personality and enjoys problem-solving.
Technical aptitude and the ability to understand parts are important.
This individual must be detail-oriented and quick-paced, as well as friendly and eager to assist.
Experience working in a call center is helpful.
Basic Qualifications Strong verbal and written communication skills One-year experience in a sales or office environment High school diploma Detail-oriented Additional Preferences Experience in resourcefulness in solving customer issues Experience at a call center Post-secondary education Bi-lingual Spanish The Company - Family-owned, Team-oriented Gordon Electric Supply is a premier distributor of electrical supplies and energy-efficient products, far outpacing the industry in growth and innovative marketing.
We have been recognized 6 times in recent years as the Distributor of the Year by IMARK, the industry's #1 marketing and buying group.
As a family-owned business for over 60 years, we create value for our customers through reliability and integrity.
We are a people-centered company where teamwork is essential, and team members are encouraged to develop their talents and make a difference.
Related keywords:
customer service, customer service representative Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Required) Work Location:
In person This position is frequently fast-paced and requires focus, accuracy, follow-through, and motivation.
The Customer Service Representative will be able to efficiently process orders and customer returns that include issuing return authorizations to the customer.
He or she will answer telephone and email inquiries related to order status and will place calls to vendors to locate and expedite purchase orders.
Over time, the Representative will be able to help a customer through the entire order process, advising on product selection and finding alternative solutions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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